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Category Archives: Productivity
Going for Gold and Winning in Business
winning (according to the Free Dictionary): 1. To achieve victory or finish first in a competition. 2. To achieve success in an effort or venture: struggled to overcome the handicap and finally won. Olympic Inspiration It’s hard not to get … Continue reading
Posted in Leadership, Marketing Planning, Productivity, Sales
Selling Yourself
Your Most Valuable Asset As a business owner, entrepreneur and/or professional your most valuable asset is not your good will, your customers or your employees – it’s you. You are unique. You’re special. There is no one else like you. … Continue reading
The Value Chain
A Back Seat I recently took up bicycling as a hobby. Like most hobbies, along with the excitement of the actual activity itself, comes the specialized gear and equipment that accompanies it. I was lucky to start off without the … Continue reading
Posted in Customer Retention, Marketing Planning, Miscellaneous, Productivity
Your Professional Communication and Presentation Skills & How They Impact Business
Presenting You Successful people attribute most, if not all, of their success to the relationships they have managed to secure and keep—just as much as the products/services they represent, and/or their technical and business know-how. In other words, your business … Continue reading
Posted in Business Networking, Leadership, Marketing Planning, Productivity
Voicemail Messages & Greetings That Get Response
“Ca… uh… all… me at…” (what did he just say?) Voicemail is an important part of any business. Let’s face it, speaking with someone over the phone allows a more immediate response solicitation than most other forms of communication such … Continue reading
Posted in Productivity, Sales
Successful Business Communications Etiquette
The Value of Business Communications Etiquette The ways we communicate in a business setting have changed dramatically in the past several years and are constantly evolving. Today, we communicate faster, more often and across several different channels each moment of … Continue reading
Posted in Customer Relationship Management (CRM), Productivity, Sales
Successful Niche Marketing
Niche Marketing – What is It? In marketing it’s understood that if you claim your market to be everyone for a specific product or service, it will likely result in no one purchasing. In other words, the more targeted your … Continue reading
Cellphone Etiquette for the Business Professional
Connected… Where the benefits and capabilities of cellphones continue to increase, business professionals’ dependence on them has never been greater. Extreme accessibility—among customers, employees and other key stakeholders—allowed by these little pocket-sized devices, has given birth to the virtual office … Continue reading
Posted in Productivity, Sales
Capacity and Its Impact on Customer Service
“No Haircut for You” My wife has a preferred local hair salon that she visits less frequently than she’d like, mostly due to exorbitant, premium costs. I know how the saying goes, “You get what you pay for.” Heck, I’ve … Continue reading
American Excellence
Across the Pond (and Treadmill) I recently joined another gym-goer in deep conversation on a treadmill while watching CNN. As we witnessed the world’s news for the day, our discussion quickly turned personal. We started to chat about the recession, … Continue reading
Posted in Leadership, Miscellaneous, Productivity