Category Archives: Miscellaneous

Recession Proof Your Biz — Using Customer Surveys

With the economic shift continuing to, ah,… ‘shift’ even more, it’s becoming increasingly important how effectively and efficiently you allocate resources to support ongoing business and business growth. Are you focusing your efforts on products/services that are most profitable and in highest … Continue reading

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Acquisition/Retention/Referral tactic that can quickly grow your customer list

Yesterday my wife and I celebrated our 3 year anniversary with dinner and a movie (Tropic Thunder — go see it! Tom Cruise and Robert Downey Jr. are surprisingly hilarious in this flick). Our dinner plans included a fantastic, high-end, seafood … Continue reading

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Don’t know what your customers want? Just ask!

In these shifting economic conditions, there’s no better time than now to take a reading of what your customers. Several good things could come out of a basic customer survey such as: identifying new opportunities in products or services that … Continue reading

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Make Branding Work

There’s so much in a business name,… in a logo,… in a tagline…  Your brand says more to your customers and sets the tone more than you might think. In our world of quick-to-start companies, websites and “doing-business-as’”, I come across many … Continue reading

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Safeguard your business during a recession with Improved CRM

In my post, “Marketing During a Recession… Smart Marketers Ride the Wave”, I shared the unique and inevitably current opportunity for smart marketers to sustain or gain market share and revenues during an economic recession. It’s true that maintaining or … Continue reading

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The Power of Word of Mouth Marketing — Pass It On

In preparation for our twins due last October, I had some home improvement work done on my house, converting a loft into an additional bedroom. At the referral of another, M.A.C. General Contractors (the firm I hired) did an outstanding, … Continue reading

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Increasing Customer Loyalty with Email Marketing

Successful direct marketing is mostly about “information” and “dialog”. Certainly the best audience to use and maintain both of these is your existing customer base. And, there’s no better format than email marketing to do this. The reasons are pretty … Continue reading

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How to Acquire Customers with Email Marketing

To reach and acquire new customers using email marketing, it’s first necessary to know if your prospective customer’s contact information (opt-in email address) is available and accessible. List managers’ (Info USA, World Data, ePost Direct, etc.) businesses are built around … Continue reading

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The ROI Treasures of Email Marketing

The Treasure Hunt As a self-proclaimed pioneer of the once, and to a degree still “killer app” (short for killer online application) email marketing around the turn of the New Millennium, I’d often times describe successful email marketing to clients … Continue reading

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How To Optimize Your Website from a Marketing Perspective

First – It’s All About You! What do you want to accomplish with your website? Sounds simple enough, right? Not always… Having a keen understanding of your company’s business objectives — the company’s mission as well as its short-and long-term goals … Continue reading

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